Privacy Policy

Privacy Policy

1. Introduction

Welcome to TanEasy New Cross/ Mihalik Ltd (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our mobile app.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Business Information

Business Name: TanEasy New Cross/ Mihalik Ltd

Business Address: 159 New Cross Road SE145DG London

Email: taneasynewcross@gmil.com

3. Data Controller

TanEasy New Cross / Mihalik Ltd is the data controller responsible for the collection and processing of your personal data in compliance with applicable data protection laws.

4. Information We Collect

a) Personal Information

When you register or use our services, we may collect:

• Name

• Email address

• Phone number (if provided)

• Profile details entered by you

b) Automatically Collected Information

When you use our services, we automatically collect:

• Device information (model, OS version, unique device ID)

• IP address

• Usage data (app interactions, visited screens, session duration)

• Crash logs (for debugging and service improvements)

c) Data Stored in Firebase and Local Servers

Our systems rely on Google Firebase and local servers, which may collect:

• Authentication data (if using Firebase Authentication)

• User activity logs (e.g., login timestamps)

• Analytics data (to improve service functionality)

For details on how Firebase handles data, refer to Google’s Privacy Policy.

5. How We Use Your Data

We use collected data to:

• Provide and maintain our services

• Authenticate users and secure access

• Improve user experience and service performance

• Respond to customer support requests

• Prevent fraudulent activity and ensure security

We do not sell or rent your personal data to third parties.

6. Cookies & Tracking Technologies

While our services do not use traditional cookies, we may use:

• Firebase Analytics to track usage patterns

• Local device storage to save preferences

• Third-party analytics tools to improve our services

7. Embedded Content & Third-Party Services

Our services may include third-party providers such as:

• Google Firebase (database, authentication, analytics)

• Payment providers (Stripe, Apple Pay, Google Pay)

• Embedded web content (e.g., links to external sites)

These services may collect data independently. Please review their respective privacy policies.

8. Who We Share Your Data With

We may share user data with:

• Google Firebase (to store and process data securely)

• Payment processors (if using in-app purchases)

• Legal authorities (if required by law)

9. Data Retention

• User profile data is stored as long as your account is active.

• Authentication logs and analytics data are retained based on Firebase policies.

• If you request account deletion, your data will be erased within 30 days (unless required for legal purposes).

10. Your Rights Over Your Data

You have the right to:

• Request a copy of your personal data

• Update or correct your data

• Delete your account and associated data

• Withdraw consent for data processing

To exercise these rights, contact us at kiwisunnewcross@gmail.com

11. Security Measures

We take security seriously and implement:

• Google Firebase encryption to protect your data

• Secure authentication methods to prevent unauthorized access

• Regular security updates to safeguard against threats

However, no system is 100% secure. We recommend using strong passwords and keeping your login credentials safe.

12. Where Your Data is Processed

User data may be processed using Google Firebase, and any user-generated content may be checked through an automated spam detection service.

13. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify users of any significant changes through in-app notifications or email.

Last updated: 11 March 2025

14. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: taneasynewcross@gmail.com

🏢 Address: 159 New Cross Road SE145DG London

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